bdwine Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and bdwine ("bdwine", "we", "us", "our") governing your access to and use of the bdwine platform, including all games, features, and services available at bdwine.live.

By registering an account on bdwine, making a deposit, or placing a bet on any game available on the platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the bdwine platform.

These Terms apply alongside the bdwine Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between these documents, these Terms take precedence unless otherwise stated.

To register and play on bdwine, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming under the laws applicable to you in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be acting on behalf of another person or entity when registering or placing bets.
• You must not be a current employee, contractor, or close family member of an employee or contractor of bdwine.

bdwine reserves the right to request proof of age and identity at any time. This may include a copy of a government-issued ID, a utility bill, or other documentation as required. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or closure.

If you register and it is later determined that you did not meet the eligibility requirements at the time of registration, bdwine reserves the right to void any bets placed and close your account. Any deposits made by an ineligible player will be returned, but winnings generated during the ineligible period may be forfeited.

Each player is permitted to hold one account only on bdwine. Creating multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited and constitutes a breach of these Terms.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full name, date of birth, and contact details. You must update your account information promptly if any of these details change.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any other person. bdwine will never ask for your password via email, live chat, or any other communication channel.

• You are responsible for all activity that occurs under your account.
• If you suspect that your account has been accessed without your authorisation, you must notify bdwine support immediately.
• bdwine reserves the right to suspend any account where suspicious activity is detected, pending investigation.
• Accounts that have been inactive for an extended period may be subject to dormancy procedures as outlined in our account management policy.

bdwine supports bKash, Nagad, and Rocket for all deposits and withdrawals. All transactions must be made using a payment method registered in your own name. Third-party deposits and withdrawals are not permitted under any circumstances.

Deposits: Deposits are credited to your bdwine account instantly upon confirmation from the payment provider. bdwine does not charge any fees on incoming deposits. Minimum and maximum deposit amounts are displayed at the time of transaction and may be updated from time to time.

Withdrawals: Withdrawal requests are processed within five minutes on average. Withdrawals are paid to the same payment method used for the most recent deposit unless otherwise agreed with the support team. bdwine reserves the right to carry out identity verification checks before processing any withdrawal.

• You may only withdraw funds that have been generated through legitimate gameplay on bdwine.
• Funds deposited but not yet wagered may be withdrawn subject to any applicable bonus wagering requirements.
• bdwine reserves the right to delay or withhold a withdrawal pending completion of identity verification or investigation of suspected fraudulent activity.
• Any fees charged by your payment provider in connection with a withdrawal are your responsibility.

All games available on bdwine — including Teen Patti, Fishing, Money Wheel, Circle, Midas Fortune, Fishing Expert, and Plants vs Dino — are governed by individual game rules displayed within each game panel. These game-specific rules are incorporated into these Terms by reference.

All games on bdwine use a certified random number generator (RNG). Game outcomes are entirely random and are not influenced by bet size, account history, time of day, or any other factor. The RNG certification is independently verified and the payout percentages for each game are published in the game panel.

• Bets placed and confirmed are final. bdwine does not accept requests to cancel or reverse a confirmed bet.
• In the event of a technical fault during a game round, the round may be declared void and any stake returned to the player's account.
• bdwine reserves the right to void any bet that was placed as a result of a technical error, pricing error, or any other error on the platform.
• Players must not use any software, script, bot, or automated tool to interact with bdwine games. Any such activity constitutes a breach of these Terms.

If you believe a game result is incorrect, you must contact bdwine support within 72 hours of the disputed round. Disputes raised after this period may not be investigated. bdwine's decision on all game disputes is final.

bdwine may offer bonuses, promotions, and special offers to players from time to time. Each promotion is subject to its own specific terms and conditions, which will be clearly communicated at the time the offer is made. These Terms apply to all promotions in addition to any promotion-specific rules.

• Bonuses are credited to your account in accordance with the terms of the specific promotion.
• Bonus funds are subject to wagering requirements before they can be withdrawn. The applicable wagering requirement will be stated in the promotion terms.
• bdwine reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice.
• Bonuses may not be combined unless explicitly stated in the promotion terms.
• Any attempt to abuse a promotion — including creating multiple accounts to claim the same offer — will result in the bonus being voided and may result in account closure.

bdwine is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, and we encourage all players to use them. Gaming should be an enjoyable form of entertainment — not a way to generate income or escape personal problems.

The following responsible gaming tools are available directly from your account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Cooling-Off Period: Temporarily suspend your account for a defined period.
• Self-Exclusion: Permanently close your account if you feel you need to stop playing entirely.

If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for more information and support resources. You can also contact our support team at any time — all responsible gaming requests are handled with full confidentiality.

The following activities are strictly prohibited on bdwine. Engaging in any of these activities constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities where appropriate:

• Registering more than one account on bdwine.
• Providing false, misleading, or incomplete information during registration or verification.
• Using the platform if you are under 18 years of age.
• Using automated software, bots, scripts, or any other tool to interact with the platform or its games.
• Attempting to manipulate game outcomes through any technical or non-technical means.
• Colluding with other players to gain an unfair advantage.
• Using the platform for any money laundering, fraud, or other illegal activity.
• Sharing your account credentials with any other person or allowing any other person to use your account.
• Abusing bonuses or promotions, including creating multiple accounts to claim the same offer.
• Engaging in any conduct that is abusive, threatening, or harassing toward bdwine staff or other players.

bdwine monitors all accounts and transactions for signs of prohibited conduct. Where prohibited conduct is detected, bdwine reserves the right to take immediate action without prior notice, including account suspension, fund forfeiture, and legal action where warranted.

bdwine collects and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering on bdwine, you consent to the collection and processing of your personal data as described in the Privacy Policy.

bdwine will never sell your personal data to third parties. Your data is used solely for the purposes of operating your account, processing transactions, verifying your identity, and complying with applicable legal obligations.

• You have the right to request access to the personal data bdwine holds about you.
• You have the right to request correction of any inaccurate data.
• You have the right to request deletion of your data, subject to any legal retention obligations.

To exercise any of these rights, please contact us at [email protected]. We will respond to all data requests within a reasonable timeframe.

To the fullest extent permitted by applicable law, bdwine's total liability to you in connection with your use of the platform — whether in contract, tort, or otherwise — shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.

bdwine is not liable for:

• Any loss of profits, revenue, or anticipated savings.
• Any indirect, consequential, or incidental loss arising from your use of the platform.
• Any interruption, suspension, or termination of the platform or any game, whether planned or unplanned.
• Any loss arising from a failure of your internet connection, device, or payment provider.
• Any loss arising from your failure to keep your account credentials secure.

Nothing in these Terms limits bdwine's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

You may close your bdwine account at any time by contacting support at [email protected]. Upon closure, any remaining balance in your account will be returned to you via your registered payment method, subject to completion of any applicable verification checks.

bdwine reserves the right to suspend or permanently close any account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Failure to complete identity verification within a reasonable timeframe.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Account inactivity for an extended period in accordance with our dormancy policy.
• At bdwine's discretion, where continued operation of the account is deemed contrary to the interests of the platform or its players.

Where an account is closed due to a breach of these Terms, bdwine reserves the right to forfeit any balance remaining in the account. Where an account is closed for any other reason, the balance will be returned to the player.

bdwine reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Where changes are material, bdwine will make reasonable efforts to notify registered players via email or an in-platform notification.

Your continued use of the bdwine platform after any changes to these Terms have been published constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the platform and contact support to close your account.

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please contact the bdwine support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Time: We aim to respond to all enquiries within a few hours

For questions specifically related to responsible gaming, account limits, or self-exclusion, please visit our Responsible Gaming page or mention "responsible gaming" in your support message so it can be directed to the appropriate team.

For questions about how we handle your personal data, please refer to our Privacy Policy or contact us at the email address above.